Privacy Policy

Last updated: [20-03-2025]

1. Introduction
Welcome to TuneFloww. We value your privacy and are committed to protecting your personal information. This Privacy Policy (“Policy”) outlines how we collect, use, and disclose information when you access or use our website, mobile application, or any other online services we offer (collectively, the “Services”). By using our Services, you agree to the collection and use of information in accordance with this Policy. If you do not agree with our practices, please discontinue use of the Services immediately.

This Policy is intended to help you understand the types of data we may collect, why we collect it, and what we do with it. We may update this Policy from time to time to reflect changes in our practices or relevant laws. We encourage you to review this Policy periodically for any updates or modifications. If we make any material changes, we will notify you by posting a notice on our website or sending you an email. Your continued use of the Services after any changes have been posted indicates your acceptance of the updated Policy.

We process personal data in a manner that is consistent with the laws of the jurisdictions in which we collect it. We are committed to implementing appropriate technical and organizational measures to safeguard your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. This Policy provides a detailed overview of our privacy practices, including how we collect, use, store, and disclose personal information, as well as your rights in relation to that information.

2. Information We Collect
We collect various types of information to provide and improve our Services. The information we collect can be broadly categorized into two types: (a) information you provide to us, and (b) information collected automatically when you use our Services.

a) Information You Provide: We may collect personal information that you voluntarily provide to us when you register for an account, submit music tracks, fill out forms, or communicate with us. This may include your name, email address, phone number, payment details, and other relevant data needed to facilitate your distribution activities or inquiries.

b) Information Collected Automatically: When you access or use the Services, we may automatically collect certain information about your device and usage of the Services. This may include your IP address, browser type, operating system, referring URLs, device identifiers, and information about your interactions with our Services (such as pages viewed, links clicked, and time spent on each page). We may use cookies and similar technologies to collect this information.

We may also receive information about you from third parties, such as music platforms or social media sites, if you choose to link your account or if such third parties share information with us in accordance with their privacy policies. The type and amount of information we receive depends on the permissions you grant and the third party’s privacy settings.

3. How We Use Your Information
We use the information we collect for various purposes, including but not limited to:

Service Provision: To provide, maintain, and improve our Services, such as distributing your music to digital platforms and facilitating royalty payments.
Communication: To send you updates, alerts, and other administrative messages regarding your account, transactions, or changes to our Services.
Analytics: To analyze usage trends, monitor the performance of our Services, and gather demographic information about our user base.
Marketing: To personalize and enhance your experience by delivering content or features that match your interests and preferences, subject to your marketing choices.
Legal Compliance: To comply with applicable laws, regulations, and legal processes, or to respond to lawful requests from public authorities.

We may aggregate or de-identify personal information so that it no longer can be used to identify you. We may use and disclose such aggregated or de-identified information for any purpose, as it does not constitute personal data under this Policy.

4. Cookies and Similar Technologies
We use cookies, web beacons, and other similar technologies to collect information about how you use our Services and to provide features that enhance your experience. Cookies are small data files that are stored on your device when you visit a website. They help us remember your preferences, track usage patterns, and personalize content. You can configure your browser to reject cookies or to notify you when a cookie is being placed on your device. However, if you disable cookies, some parts of our Services may not function properly.

We may also use analytics services such as Google Analytics to help us understand how our Services are used. These third-party analytics services may use cookies and other tracking technologies to collect information about your use of the Services. The information generated by these analytics services is generally transmitted to and stored by third parties on servers in various countries. You can learn more about Google Analytics’ privacy practices at Google Privacy Policy and opt out by downloading the Google Analytics opt-out browser add-on.

5. How We Share Your Information
We do not sell or rent your personal information to third parties for their own marketing purposes without your explicit consent. However, we may share your information with third parties under the following circumstances:

Service Providers: We may share your information with vendors, consultants, and other service providers who need access to such information to perform tasks on our behalf.
Business Transfers: If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Obligations: We may disclose your information to comply with applicable laws or respond to valid legal requests, such as subpoenas, court orders, or government demands.
Protection of Rights: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to the safety or rights of any person, or if required by law.

We may also share aggregated or de-identified information with third parties for marketing, advertising, research, or other purposes. This information does not identify any individual user.

6. Data Retention and Security
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We use various security measures, including encryption and secure protocols, to safeguard your data during transmission. Additionally, we regularly review our information collection, storage, and processing practices to maintain and improve our security measures. If we learn of a data breach that affects your personal information, we will notify you in accordance with applicable laws.

7. International Data Transfers
TuneFloww is based in [Your Country], but the data we collect may be processed and stored in other countries, including the United States, European Union member states, or any other jurisdiction where we or our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction. By using the Services, you consent to the transfer of your personal information to these countries.

Whenever we transfer your personal data to a jurisdiction that has not been deemed to provide an adequate level of data protection, we will ensure that appropriate safeguards (such as standard contractual clauses) are in place to protect your personal information.

8. Children’s Privacy
Our Services are not directed to children under the age of 13 (or under the age of majority in certain jurisdictions). We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us. If we become aware that a child has provided us with personal information, we will take steps to remove such information and terminate the child’s account.

9. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data, or to object to or restrict certain processing activities. To exercise any of these rights, please contact us atsupport@tunefloww.com. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

You can also manage certain aspects of data collection by adjusting your browser settings to reject cookies or notify you when a cookie is being placed. However, disabling cookies may affect the functionality of our Services. If you wish to stop receiving marketing communications from us, you can opt out by following the unsubscribe instructions in the email or by contacting us directly.

10. Third-Party Links
Our Services may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Do Not Track
Some browsers include a “Do Not Track” (DNT) feature that signals to websites you visit that you do not want to have your online activity tracked. We do not currently respond to DNT signals. If we do so in the future, we will update this Policy accordingly. For more information on DNT, please visitallaboutdnt.com.

12. California Privacy Rights
If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These may include the right to know what personal information we collect, how we use or disclose it, and the right to request the deletion of your personal information. To exercise these rights, please contact us at the email address provided in this Policy. We will not discriminate against you for exercising your rights.

13. GDPR (EU/EEA) Users
If you are located in the European Union or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal data, as well as the right to restrict or object to certain processing of your personal data, and the right to data portability. To exercise these rights, please contact us at the email address below. We will process your request in accordance with the GDPR and other applicable data protection laws.

14. Data Protection Officer
In some jurisdictions, we may be required to appoint a Data Protection Officer (DPO). If applicable, the contact information for our DPO will be provided on our website. The DPO is responsible for overseeing questions in relation to this Policy and data protection practices. If you have any questions about how we handle your data, you can reach out to our DPO directly.

15. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last updated” date at the top of this Policy. If we make any material changes, we will notify you by posting a notice on our website or sending you an email. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

16. Contact Us
If you have any questions about this Privacy Policy or our data practices, or if you would like to make a complaint, request, or inquiry regarding your personal information, please contact us at:support@tunefloww.com.

17. Additional Placeholder Text for Word Count
At TuneFloww, we continuously strive to provide clarity and transparency about our data handling processes. This additional text serves as an extension to ensure we meet a length threshold that allows for a more comprehensive coverage of potential privacy scenarios. For instance, if you are a user who distributes content internationally, you may be subject to additional local regulations that require further data handling disclosures. We encourage you to reach out to local authorities or legal experts to understand how these rules apply to your specific situation. Please note that we may retain certain information for legal, financial, or compliance reasons even after you close your account, as required by law or internal data retention policies.

Additionally, we have implemented a wide range of security protocols and tools, such as multi-factor authentication, intrusion detection systems, and advanced firewalls, to safeguard user data. Although no system can guarantee absolute security, we continually update our infrastructure to align with the latest industry standards. This includes regular security audits, penetration testing, and staff training to keep our team informed about emerging threats and best practices. If we discover any security vulnerabilities or breaches, we will notify affected users promptly in accordance with applicable laws and regulations.

If you have a subscription or other contractual relationship with TuneFloww, certain data about your payment history, transaction records, and usage analytics may be retained for audit and tax purposes. We will not sell this information to third parties, and it will be handled in accordance with our data security policies. Should you wish to terminate your subscription, we will remove your access to premium features, but certain data may still be stored for compliance reasons, as outlined above. If you have any disputes about billing or charges, please contact us immediately to resolve them in a timely manner. We aim to maintain open and transparent communication to ensure user satisfaction and legal compliance.

If we ever engage in marketing campaigns or promotional activities, we might use non-personal data—such as aggregated usage statistics—to refine our strategies. We may also invite you to participate in surveys or feedback sessions to improve our Services. Participation in these surveys is optional, and any personal data you provide will be processed in line with this Policy. Furthermore, we occasionally partner with other companies or artists to create co-branded promotions. If you choose to participate in these promotions, you should review the third party’s privacy policy as well, as they may have different data handling practices.

Our approach to privacy is grounded in respect for our users’ data and a commitment to fulfilling the obligations outlined by data protection authorities worldwide. This includes adhering to self-regulatory frameworks, maintaining up-to-date records of data processing activities, and ensuring that any new product features undergo a privacy review before launch. We believe that privacy should not be an afterthought but a fundamental aspect of product design. If you have ideas or concerns about how we can improve our privacy practices, we welcome your feedback at any time.

In summary, we recognize that data privacy is a continually evolving field, and we are dedicated to adapting our processes to meet emerging requirements. Whether through compliance with local laws, adoption of new technologies, or ongoing dialogue with our user community, we strive to ensure that your personal information is handled responsibly and ethically. We appreciate the trust you place in TuneFloww and are committed to upholding that trust by maintaining robust privacy and security measures across all facets of our Services.